I wondered that but I wasn't sure enough to push it. I mean, I could have also asked for my money back because the food sucked, but I'd already decided I wasn't going to do anything but ask for water.

I was doubly stunned at the refusal to give me water and the lack of any acknowledgment whatsoever of the food complaint. The last time I made a similar complaint at a pizza place (and it was just to tell them, when I walked by a few days later, that I'd liked the old brand of something and not so much the new one), they immediately fixed me an order for free, even after I said it was unnecessary.